Servicevilkår

Terms of Service

Wongi ApS Havnegade 2B, 8000 Aarhus C CVR: 44706520

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Payment

All prices on our website are listed in Danish Kroner (DKK), inclusive of VAT and exclusive of shipping costs.

We accept the following payment methods: Dankort, Visa/Dankort, Visa, and MobilePay Online. We do not charge any transaction fees.

Payment is only charged to your account when your order is dispatched, unless otherwise agreed or stated on your order. All payments are processed via a secure, encrypted payment server.

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Delivery

Orders placed on weekends or public holidays are dispatched on the next available business day. If there are any unexpected delays, we will notify you by email.

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Returns & Right of Withdrawal

Please refer to our [Return & Refund Policy] for full details on returns, withdrawals, and warranty claims.

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Privacy

Please refer to our [Privacy Policy] for full details on how we collect, use, and protect your personal data.

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Complaints

If you have a question or complaint, please contact us at info@wongi.dk and we will do our best to find a solution.

If we are unable to resolve your complaint, you may contact:

• Center for Klageløsning via Nævnenes Hus klageportal Toldboden 2, 8800 Viborg
• EU consumers may also use the EU Online Dispute Resolution platform

When submitting a complaint, please include our email address: info@wongi.dk.